Shipping Policy

Last updated: August 2, 2024

At shop.7orbitals, we strive to provide you with excellent service and ensure that your products are delivered promptly and securely. This Shipping Policy outlines how we handle shipping for orders placed through our e-commerce website.

1. Order Processing

• Processing Time: Orders are typically processed within 1-2 business days, excluding weekends and holidays. During peak seasons, processing times may be longer.
• Order Confirmation: You will receive an order confirmation email once your order has been successfully placed. This email will include your order number and details of the items purchased.

2. Shipping Methods and Delivery Times

• Standard Shipping: Delivery typically takes 5-7 business days after processing.
• Expedited Shipping: Delivery typically takes 2-3 business days after processing.
• Overnight Shipping: Delivery typically takes 1 business day after processing.

Delivery times may vary based on your location and the shipping method chosen.

3. Shipping Rates

Shipping rates are calculated based on the weight and dimensions of your order, as well as the shipping method selected. The total shipping cost will be displayed at checkout before you complete your purchase.

4. International Shipping

We currently ship to select international locations. International shipping rates and delivery times vary by destination. Please note that international orders may be subject to customs duties, taxes, and fees, which are the responsibility of the recipient.

5. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with tracking information. You can use this information to track the status of your shipment on the carrier’s website.

6. Shipping Restrictions

• We do not ship to P.O. boxes or APO/FPO addresses.
• Certain products may have shipping restrictions due to size, weight, or destination.

7. Delayed or Lost Shipments

While we strive to ensure timely delivery, there may be occasions where shipments are delayed due to unforeseen circumstances. If your order is delayed or lost, please contact our customer service team for assistance.

8. Damaged or Incorrect Orders

If you receive a damaged or incorrect order, please contact our customer service team within 7 days of receipt. We will arrange for a replacement or provide a refund as appropriate.

9. Contact Information

If you have any questions or concerns about our Shipping Policy, please contact us at:

• Email: info@7orbitals.com 
• Phone: +91 9372701827

Thank you for shopping with shop.7orbitals. We appreciate your business and look forward to serving you!